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Has anyone pre-ordered a book from Waterstones before?

Way back in May I pre-ordered Patrick Ness’ new book from Waterstones.com but when I logged into my Waterstones account today the book was still in my basket and not in the ‘my orders’ section.

I’m 90% sure that that I printed out a receipt but I can’t find it and now I’m worried that I haven’t actually pre-orded the book.

I don’t think this is normal.

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2 thoughts on “Has anyone pre-ordered a book from Waterstones before?

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